Okay. So as for the specific Simon situation, I'd been looking into this as I couldn't find a way to trigger his account as being reactivated because of the email address change. It's a different process from the normal account approval queue and when I tried to change the account back to "valid" manually the other day, it didn't give me the option in the drop-down. It has, however, just worked when I tried again - so I've done it. I've no idea why the activation message wasn't received in the first place but I would hazard it was almost certainly something to do with spam filtering at his end. As to not being around: I do what I can, but there's been a difficulty in moderating around here for a while, with the fact that so much of the off-topic forum is now based around private in-jokes and discussions that are really hard to grasp the nettle of if you're not directly involved (particularly when they pick up threads from an outside chatroom that can't be seen by people who aren't participants). Ideally, and as we talked about in the past, that section should largely be self-policing, unless there are people specifically dedicated to causing trouble. When it comes to people like Neil I do what I can but I'm never quite certain if the swell of public opinion is to largely tolerate him (with bans when appropriate) or if you're all just sick of him and he should be booted permanently. The same goes for gimmick accounts like Sammer4Rimmer - ordinarily I would see those spammy copy-and-pasted posts as a problem but people seem to enjoy/tolerate him, so wouldn't I just be being a killjoy if I stepped in? I also have an ongoing issue with various accounts not necessarily being who they claim to be - people are entitled to create multiple accounts if they want to but it can be really hard to take various things at face value as a result. This is also what can sometimes cause the issue with new accounts seemingly going unapproved - I do actually keep on top of that queue regularly but given the issues in the past with You Know Who, I do have to be vigilant about who gets let through and in addition to all the spam cleanup that can result in false positives. I've always said that in the case of specific new accounts that you know can't get on, send me a message and I'll review them directly. I do try and check in as often as I can to make sure that major issues are dealt with, and in particular that the Red Dwarf section - which is, after all, the reason the forum is here - is being used as it should. If you think I've been too hands-off with the Aigburth Arms then I'll try to be more involved, but equally it's hard at times when it feels like the whole of that area is one massive joke between you all, sometimes at my expense, and it's difficult to know how to react to things. Often I don't have the context of what's going on, you know? This shouldn't make a difference, but I've been having a very rough week personally with some family and work stuff going on at the same time that has limited my ability to get actively online as much. Not that that excuses all the other weeks, admittedly, but it explains why over the last few days I haven't had the chance to check in as much and on this specific problem. The fact that I might be on Twitter at a given time is kind of irrelevant, to be honest - tweeting from my phone is no different from having a text/WhatsApp conversation, whereas getting on here to properly moderate is something that has to be done at my computer with a bit more time to be set aside. It's not really possible to just bob on for a few minutes and make sure everything's alright - you have to really get stuck in. And that can be quite a daunting prospect when your time's already split. Not that any of this necessarily ought to be an excuse, but it is a reason - it becomes a self-perpetuating cycle when it stacks up more and more. (You're right about the sticky posts, the same was true in the main RD section as well and really that's just oversight where you get so used to seeing something at the top, you forget it's remained pinned!) Anyway, look, I'll do my best, I think we can meet in the middle more here - I'll try to engage more directly with the posts and threads in that section but equally you guys have to understand that sometimes they can come across as hostile and unwelcoming - sometimes specifically and directly to me - and that makes it extremely offputting to want to engage with things at all. If we can strike more of a balance then hopefully I can make you feel less like I'm just not paying attention to keeping things working.